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ZB.com

ZB.com, founded in China in 2013 as CHBTC, was one of the longest-running crypto exchanges. On 2 August 2022 it suspended deposits and withdrawals, while around 4.8 million dollars left its hot wallet; today the website is no longer reachable.

Riccardo CuratoloBy Riccardo Curatolo 3 min read How we work
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Service no longer reachable. On 2 August 2022 ZB.com suspended deposits and withdrawals, citing a "sudden failure of some core applications"; the following day PeckShield estimated the funds that had left its hot wallet at around 4.8 million dollars (The Block). In December 2023, according to the Chinese press, it announced the resumption of trading, but users reported that withdrawals were still blocked. Since autumn 2024 the website has been unreachable and there is no record of a formal closure announcement. Updated 26 October 2026.

What ZB.com is

ZB.com was a cryptocurrency exchange of Chinese origin, among the longest-running in the sector. It was founded in early 2013 as CHBTC ("China Bitcoin"), one of the first cryptocurrency trading platforms in China; in 2016 its chief executive was Li Dawei, according to the timeline published by ZB itself. On 30 September 2017, after the Chinese authorities' crackdown, CHBTC closed trading in China and continued abroad as ZB.com (中币, Zhongbi, in Chinese). It offered spot trading, margin trading and futures with leverage, which amplifies losses as well as gains, fiat currency purchases through OTC merchants and its own token, ZB. The same group also controlled ZBG, another exchange launched in 2018.

Regulation and licences

(Verified: October 2026)

  • MiCA: NOT APPLICABLE — withdrawals blocked since 2022 and website gone from the web in 2024, before MiCA began to apply to crypto-asset service providers (30 December 2024); it does not appear in the ESMA registers.
  • CONSOB (Italy's securities regulator): no blocking order for the name ZB.com or for the zb.com domain in the notices from 2019 to October 2026.

Security

  • 17 September 2020 — an error during a technical upgrade altered the data on users' funds for around ten minutes and caused price falls in some minor cryptocurrencies; ZB suspended trading. In the announcement reported by TechFlow, it estimated withdrawals during that period at no more than 1.81 million yuan and undertook to cover the losses.
  • 2 August 2022 — deposits and withdrawals suspended for "temporary maintenance", attributed to a "sudden failure of some core applications"; users were asked not to make deposits.
  • 3 August 2022 — PeckShield reported that the previous day around 4.8 million dollars in more than 20 tokens had left the hot wallet, largely sold on decentralised exchanges for 2,224 ETH (around 3.6 million). There is no record of ZB.com confirming an attack or publishing an account of what happened.
  • 22 August 2022 — delisting of more than 100 spot pairs announced; by 24 August the official Chinese-language Telegram group, with around 16,000 members, had closed.
  • December 2023 — according to the Chinese outlet BlueWhale Finance, on 7 December ZB.com announced the resumption of trading on 11 pairs; citing Wu Blockchain, however, the outlet reported complaints from users: withdrawals still impossible and contract balances gone.
  • 2024 — the last complete copy of the website in the Wayback Machine dates from 5 September; on 4 November only the server's default page remained. Today the domain does not point to any server.

No reports of refunds to users were found (Verified: October 2026).

Headquarters and contacts

  • Operator: ZB Network Technology Limited, a company registered in Samoa, according to the website's legal documents (archived versions from 2022 and 2024).
  • The website claimed offices in nine locations, including Dubai, Hong Kong, Singapore, Switzerland and the United States (June 2022).
  • No active official website (Verified: October 2026).

Alternatives

For anyone looking for a similar service that is operating and authorised in the EU:

  • Kraken — MiCA-authorised by the Central Bank of Ireland (June 2025)
  • Bitstamp — MiCA-authorised by the Luxembourg authority CSSF (May 2025)
  • OKX — MiCA-authorised by the Maltese authority MFSA (January 2025)

FAQ

Is ZB.com still active? No: it suspended deposits and withdrawals on 2 August 2022, there is no record of withdrawals being restored and today the zb.com domain does not point to any server (Verified: October 2026).

Was ZB.com hacked? It was never clarified: the industry press spoke of a possible attack, but there is no record of ZB.com confirming it.

Can I recover funds left on ZB.com? There is no record of any refund procedure or of active official channels (Verified: October 2026). Anyone promising recoveries on ZB.com's behalf in exchange for a payment should be treated with suspicion.

Verified sources

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