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Exchanges

BestChange

BestChange, active since 2007, compares the rates of hundreds of online exchangers and is widely used in Russian-speaking countries. It is operating but does not carry out exchanges or hold funds: these take place on the chosen exchanger's site, which is solely liable for them.

Riccardo CuratoloBy Riccardo Curatolo 3 min read How we work
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What BestChange is

BestChange is an exchange rate monitor: it collects real-time quotes from independent online exchangers for cryptocurrencies, e-money, bank cards and cash, and ranks them by rate, showing the available reserve. The user picks an offer and completes the exchange on the exchanger's website. The project, created by Denis Malkov when he was a student, was launched on 19 June 2007 on the bestchange.ru domain; in 2025 Malkov was still at its helm. Today the platform belongs to Agretis Software Design LLC, a Dubai company. The service is funded by the listed exchangers. The Russian version of the site lists more than 600 exchangers, the English version just under 500 (Verified: October 2026); on the Russian version the most requested exchanges are between roubles and bitcoin or USDT.

Regulation and licences

(Verified: October 2026)

  • MiCA: NO — Agretis Software Design LLC does not appear in the ESMA register of CASPs or in the list of non-compliant entities (update of 22 October 2026). MiCA authorisation is required for exchangers that offer services to clients in the European Union: a name-by-name comparison between the 464 exchangers on the English list (archived copy of 13 August 2026) and the ESMA register yields only two possible matches, while the others do not appear there under their own names.
  • According to the terms of use, the company does not buy, sell or exchange crypto-assets and is not a party to the transactions. The website does not mention any authorisation from financial supervisory authorities.
  • Russia: Roskomnadzor blocked bestchange.ru in 2019 and 2020 (according to the Russian outlet RBC, also in 2017), then twice in 2025: from 9 to 20 February and, across all domains, from 18 April to 18 September. According to what BestChange told RBC, the April block was initiated by the Bank of Russia, which, in order to lift it, asked for exchanges between traditional currencies to be hidden from Russian users.
  • CONSOB (Italy's securities regulator): no BestChange domain appears on the lists of blocked websites, updated on 23 October 2026.

Fees

ServiceFee
Using the monitorFree for private users (terms of use)
ExchangeRate and conditions set by the chosen exchanger

Security

BestChange does not hold funds: the money goes from the user to the exchanger, and that is where the risks are concentrated. The site's FAQ warns that an exchanger may block a transaction after an anti-money-laundering check and ask for identity documents. BestChange states that it does not guarantee transactions and cannot ensure a resolution in the event of a loss; as a remedy, it provides for a public complaint on the exchanger's page. In 2025 the founder acknowledged that some listed exchangers allow users to operate entirely anonymously. The site has reported phishing clones and fraudulent messages sent in its name. Apart from a few DDoS attacks that made it temporarily unreachable between 2010 and 2015, there are no significant public incidents on record affecting BestChange's systems (Verified: October 2026).

Headquarters and contacts

  • Agretis Software Design LLC, a Dubai company (licence no. 1078065, whose issuing body the terms do not specify), with its registered office at Office 84, FG-LHEU, Mana bin Khalifa bin Saeed Al Maktoum, Dubai, United Arab Emirates, according to the terms of use in the version of 6 June 2026.
  • Official website: https://www.bestchange.com/

Alternatives

MiCA-authorised operators in the European Union:

  • Kraken — MiCA licence from the Central Bank of Ireland (June 2025)
  • Bitstamp — MiCA licence from Luxembourg's CSSF (May 2025)
  • Revolut — MiCA licence from Cyprus's CySEC (October 2025)

FAQ

Is BestChange an exchange? No: it is a comparison site that refers users to the exchangers' websites, where the exchange takes place.

Is BestChange legal in the EU? It is not an authorised CASP and has not been blocked by CONSOB (Verified: October 2026). To offer services to clients in the European Union, however, the chosen exchanger must be MiCA-authorised: this can be checked in the ESMA register of CASPs, where almost none of the listed exchangers appear under their own names.

Can I get my money back if an exchanger does not complete the exchange? BestChange advises contacting the exchanger and, as a last resort, filing a complaint on its page. A refund, however, is not guaranteed and must be requested from the exchanger.

Verified sources

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