What LetsExchange is
LetsExchange was an instant cryptocurrency exchange service ("instant exchange"), founded in 2021 according to its website. The terms of use named CryptoLightHouse Ltd., a company incorporated in the Seychelles, as the operator, and specified that LetsExchange did not carry out exchanges itself: orders were processed and executed by third-party providers, whose list the site published. The same terms defined the service as non-custodial: the user sent the cryptocurrency to be exchanged and specified their own destination wallet, without keeping funds on the platform. It also offered an API through which wallets and other services integrated the exchanges and, in 2026, claimed to cover more than 6,000 crypto-assets.
Regulation and licences
(Verified: October 2026)
- MiCA: NO — CryptoLightHouse Ltd. does not appear in the ESMA register of authorised providers (CASPs). Starting with the terms of use updated on 24 June 2025, residents of the European Union were excluded from the service; the version of 18 March 2025 did not exclude them.
- The terms of use did not mention any licences from supervisory authorities.
- There are no warnings or blocking orders from CONSOB (Italy's securities regulator) in the name of LetsExchange or CryptoLightHouse.
Security
The terms of use excluded the company's liability for losses or defaults by third-party providers, which operated under their own conditions, except for the refunds provided for. The sources consulted show no significant public incidents (Verified: October 2026).
Headquarters and contacts
- CryptoLightHouse Ltd., a company incorporated under the laws of the Seychelles. Postal address given in the terms of use of 15 May 2026: Suite 1, Second Floor, Sound & Vision House, Francis Rachel Street, Victoria, Mahé (Seychelles).
- Support: support@letsexchange.io, active until 30 November 2026.
Alternatives
For anyone looking for a similar service that is operating and authorised in the EU (exchanges that hold funds in custody, also authorised to exchange crypto-assets for other crypto-assets):
- Kraken — MiCA licence from the Central Bank of Ireland (25 June 2025).
- OKX — MiCA licence from Malta's MFSA (27 January 2025).
FAQ
Is LetsExchange still active? No. Since 1 October 2026 it has not accepted new exchanges and the website shows only the closure notice (Verified: October 2026).
Why did LetsExchange close? The notice on the website does not say: it refers to an announcement on X by Alex J., the company's Chief Product Officer, whose opening message only states the closure and the timeline.
Was LetsExchange authorised in the EU? There is no record of it: CryptoLightHouse Ltd. does not appear in the European register of MiCA-authorised providers, and from June 2025 the terms of use excluded residents of the European Union (Verified: October 2026).
Verified sources
- https://web.archive.org/web/20261004080437/https://letsexchange.io/
- https://x.com/3jalex/status/2105554228257149207
- https://web.archive.org/web/20260915140754/https://letsexchange.io/terms-of-use
- https://web.archive.org/web/20250708203741/https://letsexchange.io/terms-of-use
- https://web.archive.org/web/20250602151613/https://letsexchange.io/terms-of-use
- https://web.archive.org/web/20260909125943/https://letsexchange.io/about-us
- https://www.esma.europa.eu/sites/default/files/2024-12/CASPS.csv
